Table 2 Mean scores of items, subscales and overall PQC-LI scale
Item | Mean | SD |
|---|---|---|
Subscale (1): Provider - Patient interaction (Cronbach’s alpha 0.82) | 16.5 | 4.0 |
1. I gave the patient enough room to explain their concerns | 3.8 | 0.5 |
2. I felt like I was rushing | 3.3 | 1.1 |
3. It took me some time to get to the point with the patient | 2.8 | 1.4 |
4. I may have missed something | 3.4 | 0.9 |
5. I felt that the patient had difficulty addressing his / her concerns | 3.3 | 1.1 |
Subscale (2): Satisfaction and perceived quality of translation (Cronbach’s alpha 0.76) | 6.8 | 2.1 |
6. I felt that the interpreter was adding or missing something | 3.5 | 1.1 |
7. I felt frustrated with the interpreter and/or the interpreter service | 3.4 | 1.3 |
Sum score PQC-LI (Cronbach’s alpha 0.77) | 23.4 | 4.9 |