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Table 3 Relationship between level of Patients’ satisfaction with independent variable (n = 406)

From: Patients satisfaction with laboratory services at antiretroviral therapy clinics in public hospitals, Addis Ababa, Ethiopia

Variables Satisfied (n) Not Satisfied (n) X 2 df P value
Gender      
Male 127 24 0.072 1  
Female 217 38    0.788
Age Group      
18–27 42 4    
28–37 163 40    
38–47 83 14 8.10 3  
48–57 56 4    0.04
Educational status      
Illiterate 34 2    
Read and write 36 6 3.16 4  
Primary school(1–8) 62 11    0.531
Secondary school completed 173 35    
Collage 39 8    
Marital status      
Single 91 19    
Married 130 21 1.08 3  
Divorced 55 8    0.780
Widowed 68 14    
Occupation      
Unemployed 178 33    
Employee 166 29 0.046 1  
Income class      0.891
Less than 150 85 13    
150–499 64 7 5.23 3  
500–1000 118 23    0.155
over 1000 37 12    
Availability of place in blood drawing
Yes 71 3    
No 272 59 8.84 1  
Information provision about bruise 0.00
Yes 180 20    
No 164 42 7.68 1  
Availability of lab tests 0.00
Yes some only 109 27    
Yes all 233 35 12.9 1  
Waiting time to get blood drawing service 0.00
<30 minutes 253 15    
½–1 hour 36 10    
1–2hours 31 22 65.28 3  
>2 hrs 24 15    0.00
No of Needle stick attempt
One veni puncture 268 46    
Two veni puncture 65 11 3.28 2  
Three veni puncture 11 5    0.19
Waiting time to get lab result
<1 hours 74 7    
1–2 hour 27 10 18.2 2  
>2 hours 243 45    0.00