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Table 5 reliability score for measure of satisfaction scale

From: Satisfaction with focused antenatal care service and associated factors among pregnant women attending focused antenatal care at health centers in Jimma town, Jimma zone, South West Ethiopia; a facility based cross-sectional study triangulated with qualitative study

Scale

Standardized Cronbach’s alpha

Overall satisfaction

.95

Art of care

.91

Technical quality

.81

Physical environment

.78

Organization of health care

.73