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Table 3 Satisfaction with attitude of other health staff and comfort of the waitinghall

From: End - users’ perception of quality of care of children attending children’s outpatients clinics of University of Nigeria Teaching Hospital Ituku - Ozalla Enugu

Variables

Frequency (n = 367)

Percent (%)

Medical records:

  

Satisfied

139

37.9

Somehow satisfied

163

44.4

Not satisfied

65

17.7

Nursing services:

  

Satisfied

149

40.6

Somehow satisfied

167

45.5

Not satisfied

51

13.9

Laboratory service

  

Satisfied

153

41.7

Somehow satisfied

132

36.0

Not satisfied

82

22.3

Pharmacy:

  

Satisfied

155

42.2

Somehow satisfied

174

47.4

Not satisfied

38

10.4

Comfort of the waiting hall:

  

Very comfortable

67

18.3

Somehow Comfortable

237

64.6

Uncomfortable

63

17.2