Variables | Frequency (n = 367) | Percent (%) |
---|---|---|
Medical records: | ||
Satisfied | 139 | 37.9 |
Somehow satisfied | 163 | 44.4 |
Not satisfied | 65 | 17.7 |
Nursing services: | ||
Satisfied | 149 | 40.6 |
Somehow satisfied | 167 | 45.5 |
Not satisfied | 51 | 13.9 |
Laboratory service | ||
Satisfied | 153 | 41.7 |
Somehow satisfied | 132 | 36.0 |
Not satisfied | 82 | 22.3 |
Pharmacy: | ||
Satisfied | 155 | 42.2 |
Somehow satisfied | 174 | 47.4 |
Not satisfied | 38 | 10.4 |
Comfort of the waiting hall: | ||
Very comfortable | 67 | 18.3 |
Somehow Comfortable | 237 | 64.6 |
Uncomfortable | 63 | 17.2 |