Table 4 Satisfaction with waiting time
Variables | Frequency (n = 367) | Percent (%) |
|---|---|---|
Overall waiting time: | ||
< 3 hours | 142 | 38.7 |
3-6 hours | 197 | 53.7 |
> 6 hours | 28 | 7.6 |
Medical records: | ||
Less than 30 minutes | 63 | 17.2 |
30 – 60 minutes | 128 | 34.9 |
Greater than 60 minutes | 176 | 47.9 |
Waiting for consultation: | ||
Less than 30 minutes | 91 | 24.8 |
30 – 60 minutes | 169 | 46.1 |
Greater than 60 minutes | 107 | 29.8 |
Pharmacy waiting time: | ||
Less than 30 minutes | 151 | 41.1 |
30 – 60 minutes | 112 | 30.5 |
Greater than 60 minutes | 104 | 28.3 |