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Table 5 Aspects of care that respondents recommended change(s)

From: End - users’ perception of quality of care of children attending children’s outpatients clinics of University of Nigeria Teaching Hospital Ituku - Ozalla Enugu

 

Variables

Frequency (N = 367)

Percent (%)

A.

Waiting time:

  
 

Yes

202

55.0

 

No

165

45.0

B.

Quality of medical treatment:

  
 

Yes

126

34.3

 

No

241

65.7

C.

Medical records:

  
 

Yes

199

54.2

 

No

168

45.8

D.

Nursing services:

  
 

Yes

151

43.8

 

No

216

56.1

E.

Laboratory services:

  
 

Yes

146

39.8

 

No

221

60.2

F.

Pharmaceutical services:

  
 

Yes

151

40.1

 

No

216

58.9

G.

Doctors services:

  
 

Yes

95

25.9

 

No

272

74.1