Skip to main content

Table 4 Comparison of satisfaction by time related variables (n = varies for each service)

From: Perceived patient satisfaction with in-patient services at Jimma University Specialized Hospital, Southwest Ethiopia

Time taken to

Durations

n (%)

Chi square

p value

Satisfied

Dissatisfied

Get bed (n = 189)

<1 day

83 (71.6)

33 (28.4)

12.078

0.002

1–3 days

20 (44.4)

25 (55.6)

  

>3 days

14 (50.0)

14 (50.0)

  

See the admitting staff (n = 189)

<1 h

95 (65.1)

51 (34.9)

2.749

0.253

1–2 h

11 (50.0)

11 (50.0)

  

>2 h

11 (52.4)

10 (47.6)

  

Be X-rayed (n = 70)

<1 h

16 (64.0)

9 (36.0)

2.440

0.295

1–2 h

16 (61.5)

10 (38.5)

  

>2 h

8 (42.1)

11 (57.9)

  

Give laboratory specimen (n = 157)

<1 h

88 (63.3)

51 (36.7)

0.033

0.856

1–12 h

11 (61.1)

7 (38.9)

  

Receive laboratory result (n = 157)

<1 h

16 (72.7)

6 (27.3)

1.669

0.434

1–12 h

82 (61.2)

52 (38.8)

  

>12 h

1 (100)

0 (0)

  

See physician after diagnostics (n = 174)

<1 h

63 (68.5)

29 (31.5)

3.220

0.359

1–12 h

46 (59.7)

31 (40.3)

  

>12 h

2 (40.0)

3 (60.3)

 Â