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Table 4 Comparison of satisfaction by time related variables (n = varies for each service)

From: Perceived patient satisfaction with in-patient services at Jimma University Specialized Hospital, Southwest Ethiopia

Time taken to Durations n (%) Chi square p value
Satisfied Dissatisfied
Get bed (n = 189) <1 day 83 (71.6) 33 (28.4) 12.078 0.002
1–3 days 20 (44.4) 25 (55.6)   
>3 days 14 (50.0) 14 (50.0)   
See the admitting staff (n = 189) <1 h 95 (65.1) 51 (34.9) 2.749 0.253
1–2 h 11 (50.0) 11 (50.0)   
>2 h 11 (52.4) 10 (47.6)   
Be X-rayed (n = 70) <1 h 16 (64.0) 9 (36.0) 2.440 0.295
1–2 h 16 (61.5) 10 (38.5)   
>2 h 8 (42.1) 11 (57.9)   
Give laboratory specimen (n = 157) <1 h 88 (63.3) 51 (36.7) 0.033 0.856
1–12 h 11 (61.1) 7 (38.9)   
Receive laboratory result (n = 157) <1 h 16 (72.7) 6 (27.3) 1.669 0.434
1–12 h 82 (61.2) 52 (38.8)   
>12 h 1 (100) 0 (0)   
See physician after diagnostics (n = 174) <1 h 63 (68.5) 29 (31.5) 3.220 0.359
1–12 h 46 (59.7) 31 (40.3)   
>12 h 2 (40.0) 3 (60.3)   
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