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Table 6 The effect of factors on the overall satisfaction of patients and Chi-Square test, 2013

From: Patient satisfaction with anaesthesia services and associated factors at the University of Gondar Hospital, 2013: a cross-sectional study

Factor Total number of patients (n) Patients satisfied n (%) Patients dissatisfied n (%) P value
Anaesthetist self introduction
 Yes 80 71 (88.7 %) 9 (11.3 %) 0.477
 No 76 70 (92.1 %) 6 (7.9 %)
Anaesthetist’s approach to you
 Good 153 138 (90.2 %) 15 (9.8 %) 0.568
 Bad 3 3 (100 %) 0 (0 %)
Chance to choose type of anaesthesia
 Yes 42 38 (90.5 %) 4 (9.5 %) 0.981
 No 114 103 (90.4 %) 11 (9.6 %)
Chance for asking questions
 Yes 37 36 (97.3 %) 1 (2.7 %) 0.102
 No 119 105 (88.2 %) 14 (11.8 %)
Reception in the theatre
 Good 154 140 (90.9 %) 14 (9.1 %) 0.051
 Bad 2 1 (50 %) 1 (50 %)
Patient privacy in theatre
 Good 151 136 (90.1 %) 15 (9.9 %) 0.459
 Bad 5 5 (100 %) 0 (0 %)
Did you feel pain during induction of anaesthesia?
 Yes 9 9 (100 %) 0 (0 %) 0.313
 No 147 132 (89.8 %) 15 (10.2 %)
Did you remember anything during operation (general anaesthesia)?
 Yes 22 11 (50 %) 11 (50 %) <0.001
 No 89 85 (95.5 %) 4 (4.5 %)
Did you feel pain during operation?
 Yes 18 7 (38.9 %) 11 (61.1 %) <0.001
 No 138 134 (97.1 %) 4 (2.9 %)
Did you experience pain immediately after operation?
 Yes 52 39 (75 %) 13 (25 %) <0.001
 No 104 102 (98.1 %) 2 (1.9 %)
Postoperative anaesthetist visit
 Yes 31 27 (87.1 %) 4 (12.9 %) 0.488
 No 125 111 (88.8 %) 14 (11.2 %)
No of postoperative anaesthetist visit
 0 125 111 (88.8 %) 14 (11.2 %) 0.121
 1 19 15 (78.9 %) 4 (21.1 %)
 ≥2 12 12 (100 %) 0 (0 %)
Did the anaesthetist treat your complain during visit?
 Yes 31 27 (87.1 %) 4 (12.9 %) 0.488
 No 125 111 (88.8 %) 14 (11.2 %)
Did you have postoperative sore throat?
 Yes 42 36 (85.7 %) 6 (14.3 %) 0.230
 No 114 105 (92.1 %) 9 (7.9 %)
Did you have postoperative depression?
 Yes 25 25 (100 %) 0 (0 %) 0.075
 No 131 116 (88.5 %) 15 (11.5 %)
Did you experience PONV?
 Yes 34 33 (97.1 %) 1 (2.9 %) 0.135
 No 122 108 (88.5 %) 14 (14.5 %)
Did you have postoperative shivering?
 Yes 35 34 (97.1 %) 1 (2.9 %) 0.124
 No 121 107 (88.4 %) 14 (11.6 %)