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Table 1 Socio-demographic characteristics of the study participant at Yekatit 12 Hospital Medical College, Addis Ababa June 2016

From: Assessment of clients satisfaction with outpatient services at Yekatit 12 Hospital Medical College, Addis Ababa, Ethiopia

S/N Socio-demographic variables Frequency Percent
1 Age
  ≤ 34 143 34
  35–54 215 51.2
  ≥ 55 62 14.8
2 Sex
  Male 145 34.5
  Female 273 65.5
3 Marital status
  Married 302 71.9
  Single 81 19.3
  Others (divorced, widowed and cohabited) 37 8.8
4 Ethnicity
  Amhara 235 56
  Oromo 83 19.7
  Guragie 49 11.7
  Tigray 23 5.5
  Others (Wolita, Hadiya, kenbata, yem) 30 7.1
5 Religion
  Orthodox 341 81.2
  Muslim 44 10.5
  Protestant 24 5.7
  Catholic 14 3.3
4 Educational status
  Illiterate 16 3.8
  Read and write 17 4
  Grade 1–6 92 21.9
  Grade 7–12 151 36
  Diploma and above 144 34.3
5 Occupation
  House wife 161 38.3
  Merchant 82 19.5
  Government employee 58 13.8
  No job 55 13.1
  Student 33 7.9
  Retire 20 4.8
  Farmer 11 2.6
6 Income
  < 1500 247 58.8
  ≥ 1500 173 41.2
7 Payment status (Did you pay money for the services?)
  Paying 271 64.5
  Free 124 29.5
  Credit 25 6
8 Did you consider the outpatient visit is too expensive
  Yes 164 55.4
  No 132 44.6
9 Type of visit
  Repeat 374 89
  New 89 11