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Table 2 Pharmacists’ scores on an acute insomnia simulated patient presentation

From: A simulated patient evaluation of pharmacist’s performance in a men’s mental health program

Category (maximum possible score) Mean score (SD) Minimum–maximum scores
Pre-supply/assessment (13) 5.7 (2.0) 3–9
Headstrong specific (5) 2.2 (2.4) 0–5
Sleep (10) 6 (1.9) 4–8
Guidance (2) 1.3 (0.8) 0–2
Supply (7) 5.2 (0.4) 5–6
Communication effectiveness (77) 65.7 (7.6) 57–75
Overall rating of quality (10) 8 (1.8) 6–10