Table 3 Themes and categories generated from the perspective of healthcare personnel

Palliative care from the perspective of healthcare personnel

Family and environment

1. Empowerment

2. Perception and preference

3. Norm

4. Coping mechanism; and

5. Health-seeking behavior

Numbers and competence of healthcare personnel

1. Empathy

2. Communication

3. Decision making; and

4. Self-confidence

Accessibility of palliative care

1. Geographical access

2. Informational access; and

3. Socialization

Case management

1. Case notification

2. Comprehensive care

3. Interdisciplinary collaboration

4. Integration of care; and

5. Follow-up

Healthcare system

1. Policy

2. Standard and guideline

3. Availability of drugs

4. Networking

5. Financing

6. Quality assurance; and

7. Legal aspect