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Table 2 The SAFE-LEAD Context tool adapted from CFIR

From: How to deal with context? A context-mapping tool for quality and safety in nursing homes and homecare (SAFE-LEAD Context)

Context domain

Domain description

Assessment/description

Grade 1–5 (1 = low/small 5 = high/large)

1

2

3

4

5

Outer setting

(Outside municipality—national level)

External policy and incentives

National strategies to spread interventions

      

National program for quality and safety

      

Degree of national support for quality and safety work/competence

      

Degree of available national quality indicators

      

Degree of national digital quality and safety tools

      

Regulatory framework

Enforced self-regulation/control/accreditation/insurance

      

Degree of regulatory pressure on managers

      

Supervisory authority for quality of care

      

Role of state in organizing of nursing homes and homecare

Delegated to municipalities by law/state run/other

      

Funding

Degree of use co-payment of services

      

Context domain

Domain description

Assessment/description

Grade 1–5 (1 = low/small 5 = high/large)

1

2

3

4

5

Outer setting

(Within municipality—local level)

Patient needs and resources

The extent to which patient needs are known and prioritized

      

Citizen involvement

Degree of citizen involvement in the municipality

      

Cosmopolitanism

Degree organization is networked with other external organizations

      

Degree of collaboration between municipalities in quality and safety

      

Degree of local support and competence for quality and safety

      

External policy and incentives

External strategies to spread interventions

      

Municipality size, location

Number of inhabitants/city, rural

      

Distance to hospital

Hours to drive from nursing home/homecare

      

Type of funding

Private/public

      

Digital infrastructure

Degree of development of digital infrastructure including electronic error reporting systems

      

Collaboration climate

Degree collaboration between politicians and managers

      

Financial status

Degree of financial pressure to save costs

      

Context domain

Domain description

Assessment/description

Grade 1–5 (1 = low/smal 5 = high/large)

1

2

3

4

5

Inner setting

(Within institution—organizational level)

Type of service

Homecare/nursing home/level of treatment (describe)

      

Structural characteristics

Social architecture—degree of how many employees are clustered into smaller groups

      

Nurse-patient ratio

      

Number of managerial levels within institution

      

Assessment of manager-employee ratio

      

Institution size

      

Degree of quality/safety infrastructure

      

External demands

Degree of consistency between external demands and clinical practice

      

Patient and user involvement in quality and safety improvement

Degree of possibilities for involvement of user/patient/next of kin involvement at system level (arenas, board, committees, survey, co-design)

      

Degree of actual involvement of user/patient/next of kin at system level (arenas, board, committees, survey, co-design)

      

Patient/user centeredness

Degree of user/patient centeredness in service provision

      

Work schedule

Degree of organizing of work schedule according to patient needs

      

Workforce

Degree of age, maturity among staff

      

Degree of part-time employment

      

Degree of doctor availability

      

Degree of nurses availability

      

Degree of unskilled employees in the work force

      

Degree of access to, and use of, inter-professional competence such as psychologist, occupational therapist and physical therapist

      

Competence

Degree of competence level among work force (registered nurses, resource groups, improvement team, professional development nurses)

      

Degree of delegating responsibility in acquiring knowledge in specific subjects to staff

      

Engagement

The degree managers support and engage staff in quality and safety improvement work

      

Networks and communications

Nature and quality of social networks, formal and informal communication

      

Degree of arenas and structure for inter-professional collaboration

      

Degree of attention to handover as a risk area

      

Culture

Norms, values, and basic assumptions of organization

      

Degree of interest in improvement work within the organization

      

Implementation climate

Capacity for change, shared receptivity to improvement interventions, extent to which use improvement is rewarded, supported, and expected within organization

      

Readiness for implementation

Tangible indicators of organizational commitment to quality and safety improvement intervention

      

Availability of resources

Degree of available time to work with improvement

      

Degree of available funding for improvement work

      

Autonomy

Degree of autonomy in how to utilize available resources

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