Patient satisfaction with clinical laboratory services and associated factors among adult patients attending outpatient departments at Debre Markos referral hospital, Northwest Ethiopia

Table 1 Socio-demographic characteristics of hospital laboratory service users at Debre Markos referral hospital, Northwest Ethiopia, 2019 (n = 391)

Variables	Category	Frequency	Percentage
Sex	Male	167	42.7
Sex	Female	224	57.3
Age in years	18–27	123	31.4
	28–37	114	29.2
	38–47	57	14.6
	48–57	54	13.8
	≥ 58	43	11.0
Educational status	Unable to read and write	187	47.8
	Able to read and write	31	7.9
	Grade 1–8	53	13.6
	Grade 9–12	53	9.0
	Diploma and above	85	21.7
Marital status	Married	268	68.6
	Single	70	17.8
	Divorced	25	6.4
	Widowed	28	7.2
Occupation	Student	70	17.9
	Housewife	119	30.4
	No employment	20	5.2
	Merchant	48	12.3
	Government worker	33	8.4
	Farmer	101	25.8
Average family monthly income (in Ethiopian Birr)	≤ 500	54	13.8
Average family monthly income (in Ethiopian Birr)	> 500	337	86.2
Residence	Rural	201	51.4
Residence	Urban	190	48.6

ISSN: 1756-0500