Table 1 Indicators and variables of research
Indicators | Variables |
|---|---|
Municipal facilities and equipment | 1. Access to urban accommodation centers. 2. Access to station centers for accommodation centers. 3. Access to fuel stations 4. Satisfaction with the status of drinking water in the parks 5. Satisfaction with the status of ATM at the city level 6. Urban furniture 7. Satisfaction with access to rest rooms 8. Satisfaction with city traffic and driving guides. 9. Satisfaction with public transport fleet. 10. Satisfaction with urban traffic. 11. Satisfaction with access to parking. 12. Satisfaction with lighting in the parks and urban spaces |
Quality of Environment | 1. Climate conditions (Climate comfort); 2. Environmental comfort and the opportunity to rest; 3. Sense of security; 4. Visual and architectural qualities (urban landscape); 5. Satisfaction with pedestrian performance; 6. Satisfaction with urban cleanliness; 7. Satisfaction with city areas; 8. Asphalt pavement of streets and alleys; 9. City entrance scenery; 10. Satisfaction of tourists from the green spaces of the city |
Quality of services | 1. Quality of souvenirs. 2. Quality of tourist attractions. 3. Quality of entertainment and recreation; 4. Food quality; 5. Design of urban tourism spaces considering the needs of disabled people; 6. Cleaning and maintenance of rest rooms; 7. Satisfaction of tourists with access to health centers and hospitals; 8. Satisfaction with accommodation place; 9. The quality of available Internet |
Cost of services | 1. Entrance fees and tickets price for tourist destinations; 2. Souvenirs cost; 3. Food costs; 4. Accommodation costs; 5. Transportation costs |
Behavior of the host community | 1. Honesty of the host community; 2. Satisfaction of tourists with the way citizens addressing; 3. Satisfaction of tourists with the hospitality spirit of citizens; 4. Satisfaction of tourists with citizens’ attitudes towards them; 5. Satisfaction with informing approach in public media in the attraction of tourists; 6. Satisfaction with the way of notification and Installation Symbols Guide to Tourists; 7. Satisfaction of tourists with the guides of housing centers |