From: Providing outpatient cancer care for CALD patients: a qualitative study
Method | Key areas of focus | Sources of data | Documentation details |
---|---|---|---|
Non-participant observations and informal discussions | The delivery of multidisciplinary care including observation of planned and ad hoc collaborations of relevant staff | Observations were undertaken in chemotherapy treatment areas, waiting rooms, consultation spaces and other multipurpose areas of OPCs (not within consultation rooms). Nursing, care coordination, allied health, medical, clinical research, administrative and management professional groups were observed (n = 135 h approximately) | Observations and reflections were recorded in 312 pages of handwritten fieldnotes and then transcribed |
Key informant interviews | The organisation of practice and models of care used, complexity of needs, as well as barriers and facilitators to practice | Care coordinators, tumour-specific specialist nurses, cancer nurse specialists and senior clinical staff were interviewed (n = 13), 6.5 h | Interviews took on average 30 min and were audio-recorded and transcribed (54,124 words) |
Document collection | The current context of service provision, service planning, models of care and guidelines for professional practice | Documents were sourced online and via consultation with the services (reviewed for 15 h) | Documents were collated and reviewed on an ongoing basis (n = 8) |