Table 1 Questions from interview guide
Participants | Primary questions |
|---|---|
ED patients | 1. Would you describe to me what happened to you today? |
2. Why did you choose to come to the emergency department today? | |
3. Do you have access to an alternative source of care to treat your current problem? | |
4. What do you usually do when you are sick? | |
5. Do you think that the emergency department is the most appropriate place to treat your current health care problem? | |
Primary questions | |
ED health professionals | 1. Would you describe the patients who present to the emergency department for nonurgent complaints? |
2. In your opinion, why do nonurgent patients choose to come to the emergency department rather than their family practitioner? | |
3. What are the consequences of such nonurgent visits? | |
4. Do you have any solutions to limit nonurgent ED visits? |