Table 3 Relationship between absenteeism among nurses and patient satisfaction

MI score

n = 1791

Fixed

Intercept

54.51

[47.96; 61.06]

< 0.001

Absenteeism

-19.76

[-37.14; -2.39]

0.027

Hospital facility

   Public

Ref

   Private

0.66

[-4.16; 5.48]

0.780

Age of patient

   < = 65 yrs

Ref

   > 65 yrs

-3.39

[-5.62; -1.15]

0.003

Patient gender

   Female

Ref

   Male

3.59

[1.43; 5.74]

0.001

Satisfaction with life

   < = 4

Ref

   > 4

12.11

[9.29; 14.94]

< 0.001

Random

σ_b(between variability)

CI95%

Facility

3.28

[2.05; 5.25]

RS score

n = 1900

Fixed

Intercept

67.61

[61.56; 73.67]

< 0.001

Absenteeism

-20.20

[-36.53; -3.87]

0.017

Hospital facility

   Public

Ref

   Private

-1.01

[-5.56; 3.53]

0.647

Age of patient

   < = 65 yrs

Ref

   > 65 yrs

-3.19

[-5.06; -1.32]

< 0.001

Patient gender

   Female

Ref

   Male

3.32

[1.51; 5.14]

< 0.001

Satisfaction with life

   < = 4

Ref

   > 4

9.37

[7.01; 11.73]

< 0.001

Random

σ_b(between variability)

CI95%

Facility

3.31

[2.15; 5.10]

Global score

n = 1772

Fixed

Intercept

61.43

[55.47; 67.39]

< 0.001

Absenteeism

-20.24

[-36.17; -4.32]

0.015

Hospital facility

   Public

Ref

   Private

-0.51

[-4.93; 3.91]

0.814

Age of patient

   < = 65 yrs

Ref

   > 65 yrs

-3.23

[-5.20; -1.25]

0.001

Patient gender

   Female

Ref

   Male

6.61

[1.70; 5.50]

< 0.001

Satisfaction with life

   < = 4

Ref

   > 4

10.60

[8.11; 13.10]

< 0.001

Random

σ_b(between variability)

CI95%

Facility

3.09

[1.96; 4.87]