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Table 2 Description of Patient and Organizational characteristics (37 440 patients in 68 hospitals)
| Patients characteristics | % or Mean ± SD | |
|---|---|---|
| Age in decade (mean ± SD) | 6.3 ± 1.6 | |
| Sex | Male | 49.7 |
| Length of stay (mean ± SD) | 6.7 ± 9.6 | |
| Hospital stay | Only this time | 11.1 |
| This time and one other time | 19.1 | |
| This time and more than one other | 69.7 | |
| Education level | Public or high school | 52.8 |
| College, trade, or technical school | 26.3 | |
| University | 20.8 | |
| Someone else filled questionnaire | 14.2 | |
| Perceived health | Poor or fair | 30.7 |
| Good | 35.7 | |
| Very good | 25.7 | |
| Excellent | 7.9 | |
| Admission | Emergency | 49.1 |
| Planned admission | 40.3 | |
| Transferred from another facility | 6.1 | |
| Other unplanned admission | 4.6 | |
| Pain | Yes | 70.7 |
| Hospitals characteristics | % or Mean ± SD | |
| Peer group | Small | 8.8% |
| Community | 72.1% | |
| Teaching | 19.1% | |
| Medical nurse-sensitive adverse events (in%) | 0.9 ± 0.7 | |
| Medical readmissions (in%) | 4.1 ± 2.7 | |
| Total margin | 1.1 ± 2.6 | |
| Equipment expenses (in%) | 6.7 ± 1.3 | |
| Registered nurses (in%) | 81.6 ± 11.8 | |
| Percentage of sick time | 4.4 ± 0.8 | |
| Number of permanent staff roles | 11.0 ± 3.6 | |
| Some or most professionals participated in continuing education activities about quality | 69.1% | |
| Number of areas where electronic records and data are used | 5.7 ± 1.5 | |
| Number of areas where data are collected and shared | 9.2 ± 2.4 | |
| Policy for hand hygiene (Yes) | 92.6% | |
| Adopted patient safety as a written, strategic priority/goal (Yes) | 88.2% | |
| Formal policy and process of disclosure of adverse events to patients/families (Yes) | 64.7% | |
| Patient’s current medications reconciled against those prescribed in hospital on admission and with the patient’s involvement. (Yes) | 19.1% | |
| Complete list of the patient's medications reconciled and communicated to the next provider when the patient is referred or transferred (Yes) | 20.6% | |
| Patient satisfaction | Mean ± SD | |
| Overall rating- Nurses and doctors | 74.5 ± 20.5 | |
| Overall rating- Patient-centered care | 64.7 ± 15.5 | |
| Admission process | 79.6 ± 26.7 | |
| Availability of staff | 84.0 ± 20.7 | |
| Communication with patient | 81.5 ± 18.3 | |
| Communication with family | 80.6 ± 25.7 | |
| Discharge transition | 70.7 ± 30.7 | |
| Pain management | 76.4 ± 15.8 | |
