|
Age in decade (mean ± SD)
| |
6.3 ± 1.6
|
|
Sex
|
Male
|
49.7
|
|
Length of stay (mean ± SD)
| |
6.7 ± 9.6
|
|
Hospital stay
|
Only this time
|
11.1
|
| |
This time and one other time
|
19.1
|
| |
This time and more than one other
|
69.7
|
|
Education level
|
Public or high school
|
52.8
|
| |
College, trade, or technical school
|
26.3
|
| |
University
|
20.8
|
|
Someone else filled questionnaire
| |
14.2
|
|
Perceived health
|
Poor or fair
|
30.7
|
| |
Good
|
35.7
|
| |
Very good
|
25.7
|
| |
Excellent
|
7.9
|
|
Admission
|
Emergency
|
49.1
|
| |
Planned admission
|
40.3
|
| |
Transferred from another facility
|
6.1
|
| |
Other unplanned admission
|
4.6
|
|
Pain
|
Yes
|
70.7
|
|
Hospitals characteristics
| |
% or Mean ± SD
|
|
Peer group
|
Small
|
8.8%
|
| |
Community
|
72.1%
|
| |
Teaching
|
19.1%
|
|
Medical nurse-sensitive adverse events (in%)
| |
0.9 ± 0.7
|
|
Medical readmissions (in%)
| |
4.1 ± 2.7
|
|
Total margin
| |
1.1 ± 2.6
|
|
Equipment expenses (in%)
| |
6.7 ± 1.3
|
|
Registered nurses (in%)
| |
81.6 ± 11.8
|
|
Percentage of sick time
| |
4.4 ± 0.8
|
|
Number of permanent staff roles
| |
11.0 ± 3.6
|
|
Some or most professionals participated in continuing education activities about quality
| |
69.1%
|
|
Number of areas where electronic records and data are used
| |
5.7 ± 1.5
|
|
Number of areas where data are collected and shared
| |
9.2 ± 2.4
|
|
Policy for hand hygiene (Yes)
| |
92.6%
|
|
Adopted patient safety as a written, strategic priority/goal (Yes)
| |
88.2%
|
|
Formal policy and process of disclosure of adverse events to patients/families (Yes)
| |
64.7%
|
|
Patient’s current medications reconciled against those prescribed in hospital on admission and with the patient’s involvement. (Yes)
| |
19.1%
|
|
Complete list of the patient's medications reconciled and communicated to the next provider when the patient is referred or transferred (Yes)
| |
20.6%
|
|
Patient satisfaction
| |
Mean ± SD
|
|
Overall rating- Nurses and doctors
| |
74.5 ± 20.5
|
|
Overall rating- Patient-centered care
| |
64.7 ± 15.5
|
|
Admission process
| |
79.6 ± 26.7
|
|
Availability of staff
| |
84.0 ± 20.7
|
|
Communication with patient
| |
81.5 ± 18.3
|
|
Communication with family
| |
80.6 ± 25.7
|
|
Discharge transition
| |
70.7 ± 30.7
|
|
Pain management
| |
76.4 ± 15.8
|
