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Table 3 Extract from the service user experiences analysis codebook

From: Developing a framework for gathering and using service user experiences to improve integrated health and social care: the SUFFICE framework

Theme 1: When my needs are being assessed and my package of care is being put together (or altered) I do not have to keep saying the same thing to a lot of different people
This section focuses on assessments and how the plan of care was produced if at all. Focus on parts of the interview where the interviewee talks about:
  Someone talking to them about their needs
  Having their needs assessed
  How assessments were carried out
  How many/which people were involved in assessing their needs
  Having to repeat their needs to different people
  How their care was planned
  Who was involved in planning their care
Notes/summary
Interesting quotes