|
Education about the disease and disease related issues to patients
|
34 (8.8)
|
238 (61.8)
|
40 (10.4)
|
55 (14.3)
|
18 (4.7)
|
940
|
2.44 ± .996
|
|
Responding to patients questions and giving information about the disease and medications
|
30 (7.8)
|
116 (30.1)
|
127 (33)
|
89 (23.1)
|
23 (6)
|
1114
|
2.89 ± 1.37
|
|
Meeting the patients needs
|
28 (7.3)
|
71 (18.4)
|
125 (32.5)
|
121 (31.4)
|
40 (10.4)
|
1229
|
3.19 ± 1.082
|
|
Sedating the patients pain
|
35 (9.1)
|
47 (12.2)
|
94 (24.4)
|
136 (35.3)
|
73 (19)
|
1320
|
3.43 ± 1.191
|
|
Following up the patients
|
47 (12.2)
|
65 (16.9)
|
94 (24.4)
|
119 (30.9)
|
60 (15.6)
|
1235
|
3.21 ± 1.245
|
|
Frequent presence around the patients and asking how they feel
|
50 (13)
|
87 (22.6)
|
95 (24.7)
|
102 (26.5)
|
51 (23.2)
|
1172
|
3.04 ± 1.242
|
|
Immediate response to their needs
|
66 (17.1)
|
117 (30.4)
|
93 (24.2)
|
70 (18.2)
|
39 (10.1)
|
1054
|
2.74 ± 1.23
|
|
Paying attention to the patients’ individual needs
|
85 (22.1)
|
135 (35.1)
|
89 (23.1)
|
53 (13.8)
|
23 (6)
|
949
|
2.46 ± 1.152
|
|
Providing comfort patients
|
92 (23.9)
|
129 (33.5)
|
67 (17.4)
|
61 (15.8)
|
36 (9.4)
|
975
|
2.53 ± 1.268
|
|
Keeping patient privacy and screening during procedure
|
123 (31.9)
|
113 (29.4)
|
58 (15.1)
|
56 (14.5)
|
35 (9.1)
|
922
|
2.39 ± 1.311
|
|
Convincing the patients
|
29 (7.5)
|
76 (19.7)
|
123 (31.9)
|
112 (29.1)
|
45 (11.7)
|
1223
|
3.18 ± 1.109
|
|
Calmly speaking with them
|
43 (11.2)
|
64 (16.6)
|
129 (33.5)
|
105 (27.3)
|
44 (11.4)
|
1198
|
3.11 ± 1.155
|
|
Reassuring them
|
47 (12.2)
|
95 (24.7)
|
108 (28.1)
|
101 (26.2)
|
34 (8.8)
|
1135
|
2.95 ± 1.163
|
|
Not causing them stress
|
55 (14.3)
|
96 (24.9)
|
130 (33.8)
|
70 (18.2)
|
34 (8.8)
|
1087
|
2.82 ± 1.152
|
|
Gaining their trust
|
76 (19.7)
|
120 (31.2)
|
87 (22.6)
|
63 (16.4)
|
39 (10.1)
|
1024
|
2.66 ± 1.248
|
|
Creating relationships with them
|
107 (27.8)
|
90 (23.4)
|
81 (21)
|
64 (16.6)
|
43 (11.2)
|
1001
|
2.6 ± 1.343
|
|
Listening to them
|
107 (27.8)
|
114 (29.6)
|
57 (14.8)
|
63 (16.4)
|
44 (11.4)
|
978
|
2.54 ± 1.35
|
|
Thinking for the patients
|
148 (38.4)
|
90 (23.4)
|
63 (16.4)
|
47 (12.2)
|
37 (9.6)
|
890
|
2.31 ± 1.345
|
|
To be kind, polite, friendly and respectful
|
25 (6.5)
|
90 (23.4)
|
81 (21)
|
130 (33.8)
|
59 (15.3)
|
1263
|
3.28 ± 1.17
|
|
Harsh and rude
|
73 (19)
|
247 (64.2)
|
40 (10.4)
|
17 (4.4)
|
8 (2.1)
|
795
|
2.06 ± .809
|
|
Knowledgeable and competent
|
34 (8.8)
|
51 (13.2)
|
140 (36.4)
|
111 (28.8)
|
49 (12.7)
|
1245
|
3.23 ± 1.11
|
|
Responsive and cheerful
|
30 (7.8)
|
34 (8.8)
|
96 (24.9)
|
165 (42.9)
|
60 (15.6)
|
1346
|
3.5 ± 1.1
|
|
Likert Scale mean score of perception
| | | | | | |
2.78 ± 0.95
|
|
Overall mean score of perception
| | | | | |
24,095
|
62.6 ± 17.9
|
|
Overall how do you rate nursing care
|
Excellent
|
63 (16.4%)
| | | |
925
|
2.4 ± .928
|
|
Good
|
160 (41.6%)
| | | | | |
|
Fair
|
106 (27.5%)
| | | | | |
|
Poor
|
56 (14.5%)
| | | | | |
