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Table 2 Read codes referring to a telephone call between patient and medical professional, without a specialised purpose

From: The coding of telephone consultations in UK primary care databases: are we picking up all the calls?

Read code

Description

Percentage of total instances

9N31.

Telephone encounter

87

9N3A.

Telephone triage encounter

8

8CAN.

Patient given telephone advice during surgery hours

2.9

8CAK.

Patient given telephone advice out of hours

0.9

9N3F.

Nurse telephone triage

0.2

8H9.

Planned telephone contact

0.2

9Nj0.

Unsuccessful attempt to contact patient by telephone

0.2

9b0m.

Telephone call from a patient

0.01

9b0n.

Telephone call to a patient

0.03

9b0o.

Telephone conversation

0.03

9b0m.

Telephone call from a patient

0.02

9N311

Telephone follow-up

0.01