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Table 2 Reported usability issues of Vink and changes made

From: From voice to ink (Vink): development and assessment of an automated, free-of-charge transcription tool

Reported usability issues

Type of change

Description of changes made

Not enough memory space to download Vink

Slow download process

Instructions

Required memory space and download time was clarified in the installation process

Not enough RAM for larger models due to too many programs running in parallel

Instructions

Included advice to close other programs that are running in parallel on the PC/Laptop

Search for the.exe file in the downloaded folder to open the application

Modification of the tool

We added an installer to the application

Computer warning about first execution of application

Modification of the tool

Purchase of a code signing certificate; no more need for a firewall exception

A pop up of Windows system window appears before the interface

Instructions

Explanation added to instructions

Confusion about accepted audio file formats

Instructions

The need of an audio file and required formats are described more prominently

Confusion about required text output file and format

Modification of the tool

Application outputs generated text into the interface

Confusion about differences between language models

Instructions

Trade-offs between models are explained in more detail

Confusion about choice between CPU and Graphic Card

Instructions

Benefits of using each option are now explained

Confusion about whether the app works offline

Instructions

It is highlighted that the app needs an internet connection to load models